If you're not sure what you're using, check with your email administrator, they'll be able to help you out! Your email must be hosted on a Microsoft Exchange server in order to enable the Outlook integration with Pipeline. Using Outlook email client, but not Microsoft Exchange: Outlook is an email client, not an email provider. Check with your email administrator for more details.ģ. Also, some Exchange server setups prohibit add-ins. Outlook/Exchange server prohibits add-ins: If you're using Outlook 2010 exchange server, you will be unable to use the add-in. This is a fairly common situation and your email administrator can provide you with access to add-ins for the Pipeline Add-In.Ģ. Admin has restricted add-in access: Check with your email administrator to see if they have restricted users' settings to prohibit loading an add-in. If you don't see the options described below, here are some things to check:ġ. The Outlook Add-in is built for Outlook 2013, Outlook 2016,, and Office 365 with an email that is hosted on a Microsoft Exchange server. What if I don't see the options to Manage Add-ins or the Microsoft Store? The required JavaScript API version is 1.3, but 2016 and newer have it built-in.You will need your login credentials for Outlook to install the add-in. If you do not see the 'Manage Add-Ins' or 'Manage Apps' option (for Outlook 2013, Outlook 2016, and ) or the 'Store' (Outlook For Mac), check with your admin to grant you access. You’ll need to have an active Microsoft Outlook or Live account to use the Outlook add-in. The Outlook add-in creates bi-directional sync with Pipeline and your Outlook calendar and contacts. The Pipeline Outlook add-in is built for Outlook 2013, Outlook 2016,, and Office 365 with an email that is hosted on a Microsoft Exchange server.

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